Track Your Order

As soon as your order leaves our warehouse in Cambridge, we email you a tracking link. Please allow up to 24 hours after dispatch for the first scan to appear, because carriers do not always register a parcel the moment they collect it.

Three ways to see where your order is

1. Open the tracking tool. Enter your tracking number or order number on our tracking page to see the latest carrier status.

2. Use the link in your email. Your shipping confirmation contains a direct tracking link. If you cannot find the email, please check your spam or promotions folder before contacting us.

3. Sign in to your account. If you created an account at checkout, every order and its tracking details are listed under Orders.

If your tracking has not moved

Tracking sometimes pauses for a few days while a parcel travels between carrier hubs. That is normal and it usually resolves on its own. If nothing has changed for several days, or if the carrier marks your parcel as delivered and you have not received it, write to us and we will open an investigation with the carrier. You do not have to wait for that investigation to finish before we make it right. See our Shipping Policy for what happens next.

How long delivery takes

We pack most orders within 1 to 3 business days, and delivery within the United States usually takes a further 4 to 8 business days. Most orders therefore arrive within about 5 to 11 business days from the moment they are placed. Parcels to US territories and military addresses travel further, so please allow a little longer.

Need a hand?

Email support@boutiquefabulous.com with your order number and we will look it up for you. You can also reach us through our Contact page, Monday to Friday, 9am to 9pm ET.