Shipping Policy
The quick version
Shipping is free on every US order. We prepare your order within 1 to 3 business days, delivery takes another 4 to 8 business days, and you get a tracking link the moment it ships. Questions? Contact us any time.
When your order leaves us
Every order is picked and packed with care within 1 to 3 business days (Monday through Friday, public holidays excluded). Place your order before 5:00 PM ET on a business day and we start on it the same day; after that, or on a weekend or holiday, we begin the next business day.
On its way to you
Once your parcel is on the road, delivery within the United States usually takes 4 to 8 business days. All in all, most orders arrive within about 5 to 11 business days of checkout. These are honest estimates based on how our carriers usually perform, not guarantees; a busy season or rough weather can occasionally add a day or two.
Following along
The moment your order ships, we email you a tracking link so you can watch it make its way to you. Give the first scan up to 24 hours to appear.
Where we deliver
We ship anywhere in the United States. That covers all 50 states including Alaska and Hawaii, Washington D.C., the US territories such as Puerto Rico, Guam and the US Virgin Islands, and military addresses (APO, FPO and DPO). Deliveries to territories and military addresses travel further, so please allow a little longer than the estimates above. International shipping is not available yet; if that ever changes, you will read it here first. Orders are fulfilled from our US warehouse at 1309 Cambridge St, Cambridge, MA 02139, USA.
Getting the address right
Please double-check your shipping address at checkout, including any apartment or unit number; once a parcel has shipped we cannot redirect it. Caught a mistake right after ordering? Email support@boutiquefabulous.com as fast as you can and we will do our best to fix it before it leaves us.
If a parcel comes back to us
Now and then a parcel returns to our warehouse because the address was incomplete or incorrect, or because it went unclaimed. When that happens we will always reach out. Once the parcel is safely back and we have confirmed the correct address, we can arrange a redelivery, or, if you would rather, offer store credit as a goodwill gesture. If the returned items are no longer in their original condition, a reduction in value may apply. Any redelivery is packed and sent with the same care as your first parcel.
If something goes sideways
Tracking stuck for days, or a parcel that arrived worse for wear? Email support@boutiquefabulous.com. We will take it up with the carrier and put it right, whether that means tracing it, sending a replacement, or refunding you. See our Return & Refund Policy for damaged-item details.
Reaching us
Email support@boutiquefabulous.com or call +1 857 855 9385, Monday to Friday, 9am - 9pm ET. We aim to respond to your inquiries within 24 hours.
Store name: Boutique Fabulous
Company name: Ds Digital Commerce
Company nr: 92701272
Email: support@boutiquefabulous.com
Phone: +1 857 855 9385
Company Address: Zwaluwlaan 39, Ede, 6713 BS, Gelderland, Netherlands
Warehouse Address: 1309 Cambridge St, Cambridge, MA 02139, USA